Joylyn Bayawa is an experienced Appointment Setter and Customer Service Representative with a strong background in inbound and outbound calling, sales support, lead qualification, data entry, and appointment scheduling in fast-paced call center environments. She is highly proficient in managing and tracking leads using Konnektive CRM, Google Sheets, and Google Calendar, ensuring accurate follow-ups and clear, professional customer communication while consistently meeting performance targets and quotas.
Joylyn is skilled in customer service, payment processing, and CRM management, with a proven ability to build customer trust and efficiently resolve concerns. She is goal-driven, detail-oriented, and adaptable to changing schedules, with strong multitasking and time- management skills. Known for her excellent communication and active listening abilities, she consistently supports sales objectives while delivering high-quality customer experiences. She is also recognized for her strong work ethic and reliable attendance.
In addition to her professional experience, Joylyn comes from a Christian family and has been actively involved in church activities. She enjoys singing and has experience leading youth in her local church, demonstrating leadership, teamwork, and a strong sense of responsibility.